“The single biggest problem in communication is the illusion that it has taken place.”
George Bernard Shaw

There was a recent article in the NYT’s that discussed the perils of email and what happens when a good thing goes terribly wrong. Companies of all sizes are taking these matters into their own hands by implementing drastic, but oftentimes, necessary measures to help curb the insanity that has become email. Over at 43Folders, Merlin Mann writes and speaks of his Inbox Zero project. I highly suggest you check …